Shipping & Returns
Every painting is an original, packed by hand and sent with care. Here is exactly what to expect when you order.
Shipping
Within Australia — free. Delivery usually takes 5 to 10 business days.
International. $100 to the United Kingdom, Europe, the United States, Canada, New Zealand and Japan. $60 to all other countries. Delivery usually takes 10 to 20 business days.
Paintings are strung and arrive ready to hang. Each one is wrapped and boxed by hand so it reaches you in the condition it left the studio.
If something arrives damaged
Damage in transit is rare, but if it happens, please get in touch within seven days of delivery with a photograph of the painting and the packaging. Sara will replace it, repair it or refund it.
The same applies if a painting is not as described on the website. Nothing here limits your rights under Australian Consumer Law.
Change of mind
Because each painting is an original one-off work, refunds are not offered for change of mind. If you are weighing up a piece and want more photographs, a sense of scale on a wall, or a detail shot of the surface, please ask before you buy — Sara is always happy to help you decide.
Payment
Checkout is handled securely by PayPal. Your card details are never stored on this website.
Questions
Anything not covered here, send Sara a message and she will come back to you.